Order Turnaround
Orders going to Croatian addresses are usually delivered within 3 to 4 days from the day of dispatch. International orders can take up to several weeks to be delivered.
Your order will be sent out 7-10 days after it has been placed due to the made-to-order nature of our products. If you need an item by a specific date, please let us know [email protected].
Delivery times for EU countries are within 7 – 15 working days and within 20-45 working days for the rest of the world after sending (Saturdays, Sundays and holidays excluded).
Delivery costs
Shipping is charged at cost, as it appears on your order. Shipping costs depend on the total weight of your order and they will be calculated by your request just after adding products to cart, by the website itself. We offer tracked shipping to a long list of countries. If you find your country not being listed, feel free to drop us a line at [email protected].
We offer flexible shipping rates based on your order weight.
Croatia
Flat rate – 5 €
EU1
Austria, Belgium, Denmark, Netherlands, Germany, Slovenia
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 14.60 €
5kg to 10kg – 19.91 €
EU2
Czech Republic, Finland, France, Italy, Luxembourg, Hungary, Poland, Portugal, Romania, Slovakia, Spain, Sweden
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 21.90 €
5kg to 10kg – 30.53 €
EU3
Bulgaria, Cyprus, Estonia, Greece, Ireland, Latvia, Lithuania, Malta
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 34.51 €
5kg to 10kg – 41.14 €
EUROPA1
Iceland, Switzerland, Great Britain
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 23.89 €
5kg to 10kg – 33.18 €
EUROPA2
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Montenegro, Gibraltar, Greenland, Guernsey, Kosovo, Liechtenstein, Macedonia, Moldova, Monaco, Norway, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Vatican
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 34.51 €
5kg to 10kg – 41.14 €
North and south America
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 40.61 €
5kg to 10kg – 63.71 €
Rest of the world
that is not stated before
up to 0.5kg – 12.80 € *
0.5kg to 1kg – 16.20 € *
1kg to 2kg – 21.00 € *
2kg to 5kg – 53.09 €
5kg to 10kg – 76.98 €
Prices marked with * are priority shipping, otherwise are standard parcel shipping.
We ship all our orders using Croatian National Post (Hrvatska pošta).
You will be required to sign for your package, so please make sure someone will be in to receive it. Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us. We CANNOT control any delays caused by customs.
Correct Delivery Information
Please ensure that you supply your full name and correct delivery address (including postal code and country of destination). Unfortunately we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout.
Tracking Number
We provide tracking number for all shipments. There is a possibility of short delays, but it does not depend on us. Resending of the same shipments are additionally charged.
You can track your package at Croatian National Post website.
Duties & Taxes
Please note that if your order is being shipped outside of the Croatia or the Europe Union, you are subject to duties and import taxes which are the responsibility of the customer to pay. You will be billed directly by the customs office of the destination country.
Need Help?
We hope that you find the website easy to use, but please feel free to email us if you have any problems.